Our Services

At PDS International, we are committed to quality protective solutions that comply with local and international standards. Based on these qualities - Design, Comfort, Protection and Reliability - we have continuously developed our own brands, as well as a representation of carefully selected European and American PPEs that fit the Asian physique. We continuously invest in R&D, human assets and sourcing of quality products in correspondence with workplace safety regulations to deliver high quality,reliable and affordable systems and solutions to our valued customers.
 
We’re dedicated to rendering the best services to our valued customers. Our core duty is to ensure the protection of industry personnel, safety officers, engineers, organizations, institutions and the community, with our quality protective solutions.
 

CUSTOMER SERVICES (65) 6776 6200

Our range of services include:
 
Prompt Response
Our team of steadfast, knowledgeable sales and customer service officers are ever-ready to assist you. They will be delighted to provide you with the latest information and recommendations on our products and services. Our friendly Sales and Customer Service Teams are capable of providing:
• Product information
• Recommendations
• Quotations
• Product availability
• Ordering
• Delivery options
• Shipping alternatives
• Additional information

With comprehensive up-to-date information, decision-making will be a breeze! PDS values your calls. It is our foremost duty to make it easy for you to buy from us.

TECHNICAL SERVICES (65) 6776 6200
Technical Support and Training Our Technical Support Team is fully-equipped and trained to deliver top-notch technical support, trainings and the latest product information on the proper usage, fitting, limitations and maintenance of selected PPEs. Fret not, as we can conduct this for all our customers - resellers and end-users alike.

Our technical services comprise of:
 

(1) Training

PPEs won’t do the job if you don’t know how to use them properly. With our competent product specialists and by collaborating with accredited training facilities, we will ensure that you undergo the necessary training on proper usage to protect yourself from workplace hazards. Our span of training categories comprise of:
• How to conduct respiratory fit-testing
• Fall protection usage, inspection and maintenance
• Safe working in confined spaces
• Proper usage of gas detectors
• Spill control and management programmes
• Self-Contained Breathing Apparatus (SCBA) usage and inspection
 
(2) Respiratory Fit-testing
Fit-testing is provided for both SCBA and respiratory product brands that we represent. Should you have any queries on the proper donning and fit-testing procedures, our well-trained staff will be happy to assist you.
 
(3) Safety Prescription Eyewear (SRX) Services 
PDS Safety Prescription Eyewear Services (SRX) works in a system of convenience. We are able to provide refraction, edging, fitting and dispensing of SRX eyewear that comply with international standards. PDS has its own laboratory along with its in-house licensed opticians certified by Optometrists & Opticians Board (OOB) and Ministry of Health (MOH) Singapore. For your convenience, our in-house licensed opticians are also able to provide the SRX services on-site and at your nearest authorised and licensed optical outlet.
 
(4) Service and Maintenance
We believe in providing our valued customers with excellent after-sales service.
 
Our services include:
• Well-trained, manufacturer-certified technicians
• SRX edging and assembly laboratory
• Respiratory product service centre
     - SCBAs - DPI, SCOTT and others
     - Powered Air Purifying Respirators (PAPRs) - SCOTT
     - Air filtration systems
• Gas detector product service centre
     - Honeywell Analytics
     - Graywolf and Ion Science (PIDs)
• Regional service centre for Respirex chemical and hazmat protective suits
• Fire safety cabinets and containment systems service centre
     - Justrite
     - Duperthal
• Fall protection
     - WORKSafe®
     - North
     - Miller

With our fully-equipped service centre and trained technicians, we assure you of enhanced technical support and service excellence.
 
(5) Rental/Leasing
PDS provides ease of ownership through leasing of safety equipment, or short-term rental solutions.
Rental is available for the following:
• Gas Detection - Single gas detection: Impulse XT (H2S)
                               - Multi-gas detection: Impact Pro (O2, LEL,CO, H2S)
• Breathing Apparatus - DPI (Open circuit SCBA)
• Airline Systems DPI - (configure with trolley unit for extended time)
• Duperthal safety cabinets (lease only)

To find out more about our technical services, call us at (65) 6776 6200.
Our technical support team will be more than happy to serve you.
 

LOGISTICS SERVICES

Prompt Delivery
Our regional offices and a structural distribution network ensure that your safety needs are delivered to you on time, even in other parts of Asia. With our integrated logistics system and superior warehousing facilities, we assure customers of reliable supply services and timely deliveries. We even provide next-day delivery services for local orders (ex-stock items).
 

QUALITY GUARANTEED

100% Satisfaction
We value our customers and guarantee product quality. Should you discover any manufacturing defects in our products, we will replace them with a new one as soon as possible, free of charge, with no questions asked!

Order now, and we guarantee 100% satisfaction.